For the remainder of this document, the term "Service" refers to the software-as-a-service (SaaS) platform and any other peripheral resources, tools, data, intellectual property, or services provided by Avro.
By using the Service, you agree to comply with these Terms of Service and any policies referenced herein.
1. Services Provided
Avro provides the following features:
- Web-based platform for managing employees, tracking Teams, Jobs, Routes, and Events, and sending emails.
- Android and iOS apps for routing, proof of service, productivity related field features.
- Integration with (and access to) OpenMapService, Stripe, and Google APIs.
- API access for seamless workflow integration.
- Invoicing and payment processing capabilities.
2. Account Responsibilities
- Registration: Provide accurate and complete information when creating an account.
- Security: Maintain the security of your account credentials. Notify us immediately of unauthorized access or usage.
- Compliance: Use the Service in compliance with all applicable laws and regulations.
3. Acceptable Use
You agree NOT to:
- Overwhelm the Service with excessive or malicious requests (e.g., denial-of-service attacks).
- Exploit vulnerabilities or interfere with the functionality of the Service.
- Use the Service in any unlawful or abusive manner.
- Your use of the Service is subject to our Privacy Policy. We take your data privacy seriously and use industry-standard measures to protect your information.
4. Payments and Billing
- Subscription Fees: Fees are billed on a recurring basis based on your plan.
- Payment Terms: Payments must be made on time. Failure to pay may result in account suspension or termination.
- Refunds: Payments are non-refundable except as required by law.
5. Stripe Integration
Avro integrates with Stripe to process payments and handle invoicing. By using our payment processing features, you agree to:
- Be liable for all Stripe-related fees, including but not limited to transaction fees, chargeback fees, and other applicable costs.
- Comply with Stripe's Terms of Service and Privacy Policy.
- Authorize Avro to facilitate Stripe payment transactions on your behalf.
6. Termination
Avro reserves the right to terminate or suspend your account without notice for:
- Failure to pay subscription fees.
- Abuse or misuse of the Service.
- Violation of these Terms or any applicable law.
7. Intellectual Property
All intellectual property rights in the Service, including software, designs, and content, are owned by Avro. Customers may not copy, modify, distribute, or reverse-engineer the Service.
8. Limitation of Liability
Avro shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service, including loss of data, profits, or business interruptions.
The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Avro does not warrant that the Service will be uninterrupted, error-free, or secure.
9. Contact Us
If you have any questions about these Terms, contact us at info@goavro.com.